Effective Date: 19-09-2024
1. Introduction
Welcome to Diklota. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you register an account with Diklota, we collect information such as your name, email address, phone number, and profile picture.
- Location Data: We may collect and process information about your actual location to provide location-based services within the app.
- Device Information: We may collect information about the device you use to access the app, including the device model, operating system, unique device identifiers, and mobile network information.
- Usage Data: We collect information about how you use the app, including your interactions with the app, search queries, and other user activities.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including sending you updates, promotional materials, and other information.
- Process transactions and send notifications regarding your account or transactions.
- Provide customer support.
- Monitor and analyze usage and trends to improve the user experience.
- Protect against fraudulent activities and ensure the security of our services.
4. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
- With Your Consent: We may share your information with third parties if you consent to such sharing.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete the personal information we have on you.
- Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
- Request that we restrict the processing of your personal data or object to its processing.
7. Third-Party Links
Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@diklota.ng
Address: Lagos, Nigeria